FAQ

Nova uses state of the art AI to set your savings objective and track your progress through the objective line. Nova allows you to visually track your progress through 4 Spending Zones. Throughout the month Nova will keep you motivated, send you daily messages to keep you in-check and alert you every time you move from zone to zone. At the end of the month, you will receive a trophy to reflect the zone you end your monthly challenge in.

Similarly to Strava, invite any of your contacts, share your savings goals and start conversations about finance that you were too afraid to do before!

Yes! Nova is free to anyone and always will be 😃

You can subscribe to one of our paid plans to get the full power of Nova though.

Security is our top priority. This is how we protect your data:

Read-Only Access

We have access to your transaction data in read-only mode. This means in an unlikely event of a breach, nobody can touch your money/no money can be transferred out of your bank account.

Bank Grade Encryption

We use the same security measures all major banks in the UK use, including the end-to-end to communicate between the browser and our servers.

FCA Registered

Nova Money Ltd is authorised and registered with the Financial Conduct Authority (FRN: 923683) to carry out payment services activities as a Registered Account Information Service Provider, under the Payment Services Regulations 2017. Nova Money complies to European data protection laws.

We have the legal right to access and display banking information. You can find our registration here.

Data Protection Registered

We are a registered data controller and always adhere to the Data Protection Act.

Open Banking is the new way you can give third-party providers (like Nova 🤖) access to your financial information safely and securely. It was introduced by the Government to pave the way for more of you to master your finances in a safe and secure way 💪

In order to use Nova, you will need to connect a current, savings or credit card account first. Unfortunately, if your bank is not supported by Nova, you will not be able to use the app 😭

If your bank is not an option to add, suggest an integration over at the Nova Money Community here.

Nova has Read-Only access to your transactions, so you will still need your bank app to manage transfers and payments. For all the rest, Nova is better :)

In January 2018, the European Union passed a piece of legislation called PSD2. You may have heard this referred to as ‘Open Banking’ in the UK.

Put simply, PSD2 means banks have the legal obligation to provide Read-Only access to third-party service providers - like Nova - to ensure that customers benefit from competitive financial services.

Read-Only means just that - we can only ‘read’ your transaction data. We cannot do other things, like make payments or perform bank transfers.

No it’s impossible to make transfers using the app because Nova has Read-Only access to your bank accounts.

There is no limit.

No, Nova includes a secure identification form that will be directly sent to your bank. Your bank will send us only the data for accounts you gave your consent for.

Yes: “Your data is your data. We never sell nor share it.”